- Kieran Conway: Clear explantion and choices about treatment available. Clear quotes and timeline expectations for completion of treatment. Progress was explained at every appointment outlining what stage had been reached and the next stage in the process. When a piece of brace broke by accident it was no trouble to be seen and have the situation rectified. ‘Before’ and ‘after’ photos were amazing to see and view the change that had occured! The service has been really great. Ross is friendly, enthusiastic and clearly passionate about what he does. He made Kieran feel at ease in every stage of the process. The reception staffs are always very efficient and do their utmost to accomodate a suitable appointment.